Shinjuku Expressway Bus Terminal (Busta Shinjuku) Perfect Guide

Shinjuku Expressway Bus Terminal (Busta Shinjuku) is a major new bus terminal in Shinjuku.
It is the biggest terminal in Tokyo. It's located on the south side of Shinjuku Station, in the shopping mall called NEWoMan.

This is a perfect guide with a floor map of facilities, bus stop and so on.

Here is a trafic situation and timetable.（Japanese）

▼Video of opening day

4th floor Map of Busta Shinjuku

Free wi-fi can be used in the waiting room. The nearest smoking place is near NEWoMan.

1：There is a waiting room, an information counter, and bench. There is an information counter that gives guidance to users in the waiting room.

Also, you can take a break on a bench made of wood grain while you are waiting, it has 178 seats and is barrier-free.
There is also free wifi in the waiting room. However, it is sometimes crowded when it is near peak time. Instead, you still have a way to spend free time in NEWoMan, next to the terminal.

You can see how to connect free Wi-Fi below.
The guide of free Wi-Fi（Japanese）

「Shinjuku-Bus-Terminal_Free_Wi-Fi」for tourists

The Information counter is near the Yoyogi entrance. Japanese and English is in available for help, but not Chinese.

There is a vending machine for drinks at the entrance (or what). There is also a Seven Bank ATM is in a waiting room.

But please know that Busta Shinjuku is a non smoking area. The nearest smoking area is near NEWoMan. You can go directly there from the 4th floor of Busta Shinjuku.

Bringing in pets and bicycles are also forbidden. You should also check for other prohibitions in the bus terminal.

2：The ticket counter and automatic ticket kiosk is in the center of the waiting room, there is also a ticket counter on the left and right.

There is a guide of departure flights on a monitor on the top of the ticket machine. There, you can check your bus information before you buy a ticket.

3：Toilet (in waiting room)

The waiting room toilet is in the back of the aisle on the left side facing the ticketing counter. There is only one multifunction women's toilet available there, so you may have to wait.

There are also 2 large single room toilets so that even if you have a big baggage, it is easy to enter.

There are 7 powder corners in the ladies’ washroom, so you can check your appearance before and after riding the bus.

4：Toilet (next to the entrance)

There is a toilet next to the entrance on the Yoyogi side, as well. There is one multi-function toilet. If the toilet in a waiting room is crowded, you still have the option to use the JR Shinjuku station and NEWoMan’s toilet.

All of the bathroom construction will be completed in June 2017.

There are two other toilets in the waiting room. One is on the Koshu Highway side and the other is on the Yoyogi side were added due to lack of girls’ bathrooms when it becomes crowded.

The toilet in the waiting room on the Koshu-kaido side (National Highway No. 20 side) was changed from 4 rooms to 11 rooms, and the powder corner from 4 to 7, and the sinks from 4 to 6 units. In addition, two dressing rooms are newly established. Int the men's case, the bathrooms were increased from 3 to 5 private toilets.

In the girls’ bathrooms next to the entrance on the Yoyogi side, the number of private rooms has changed from 4 to 10 rooms, so the overcrowding problem was solved to a certain extent.

5：Bus stop A areadeparture bus company list（Japanese）

Here, bus stops are color-coded depending on departure direction. There are three stations, A1, A2 and A3. It is the main departure areas are for Tohoku way · Joban way, East Kanto · Aqua line, Haneda airport and Narita airport, for short-distance flight.

There is a light bulletin board at each bus stop, and that helps you to be able to check the departure flights.

You should be careful that you can not go to the B, C, D area from the area A area.

Please note, that you can not go to the B, C, D area from the area A and the Also be aware that the departure direction of each bus terminal may change. Please check the information to use the light bulletin board in the waiting room and so on before getting on.

6：Bus stop B area departure bus company list（Japanese）

There are three places: B4, B5, B6. It is mainly used for buses to Tomei, and Chuo way.

7：Bus stop C area　departure bus company list（Japanese）

The green C area is accessed from the exit on the left side towards the waiting counter. There are three stations, C7, C8 and C9. It is mainly used for buses to the Kanegoshi area.

8：Bus stop D area　departure bus company list（Japanese）

2.The purple D area connects to the C area and is on the opposite side of the waiting room. There are three places: D10, D11, D12. It is mainly used for buses to the Kansai / Hokuriku area.

There is a color-coded sign in the passage of the bus stop.

As long as you remember the colors of the bus areas you won't get lost.

There is also an overview map at the window on the side of National Route 20 side.

9：Elevator (bus stop side)

There are three elevators connected directly to the bus terminal. Both of them have access to the JR trolley on the 2nd floor, and the taxi stands on the 3rd floor.

10：Elevator (Miraina Tower side)

There is one elevator connected directly to the waiting room. You can also access the 6th floor, 7th floor, the event floor "Lumine0(zero)" on the 5th floor, on the JR ticket gate on the 2nd floor, the taxi stand on the 3rd floor. Some are connected to adjacent Neumann, and clinics and dispensing pharmacies.

11：Escalator (JR Shinjuku Station Shinan ticket gate)

There are four escalators. This escalator is directly connected to JR Shinjuku station New South gate. It is a ticket gate of JR in less than 1 minute from the 4th-floor bus terminal.

Coin locker has 3 sizes! and three places on the 4th floor

A coin locker is in the aisle next to a convenience store. There are three coin lockers, large, medium and small, 142 in all. All 2 hours use, the large size is 300 yen, the medium size is 200 yen, small size is 100 yen.

Coin lockers are also located near the "Tokyo Tourist Information Center" and escalators heading for taxi stands.

Convenience Store "Family Mart Busta Shinjuku Store"

"Family Mart Busta Shinjuku Store" is a very small store, but what you need is almost complete and very convenient.

There are also Onigiri (rice balls), lunch boxes, sandwiches, snacks, drinks corner, sweets corner, and souvenirs. There is also a coffee maker so you can spend your leisure time in the waiting room or on the bus.

In addition, the daily necessaries section is packed with essential items such as shirts, neckties, chargers, skin care supplies. Before traveling, when you forget something, you can buy them here.

"Where is Busta Shinjuku? How can we get there?

Shinjuku Station is very large, so maybe you think, "Where is Busta Shinjuku?"

The picture below is taken from the pedestrian overpass above the national road No. 20, facing the east entrance with the west exit in the background. There is Shinjuku South Exit (Lumine) on the left side, and Busta Shinjuku is on the right side of National Route 20.
The back side on the right is near the former new south exit station building, now it is a Miraina tower.

Busta Shinjuku and JR Shinjuku station Shinan ticket gate are connected directly by an escalator

▼Video: Shinjuku station Shinan ticket gate to Bus Terminal.

The characteristic of Busta Shinjuku is that you can transfer to railway, taxi and express bus without stress.

When you get out from JR Shinjuku Station new south entrance, there is a guide board for the express bus

On the left side, there is an escalator that connects directly to the Bus Terminal on the 4th floor of Busta Shinjuku. It takes about 1 minute from the entrance of the station to the bus terminal.

You can see Takashimaya, LUMINE, and JR Shinjuku station from Busta Shinjuku.

On The Busta Shinjuku 3rd floor is a taxi stand and the Tokyo Tourist Information Center

You can also use free Wi-Fi here, charging is possible because there is an outlet too.

There is an open deck on the south side and it is a great train watching spot. On a nice day, it is good to be waiting here!

Busta Shinjuku has a lot of care for a green environment!

Walking around Busta Shinjuku, you can see this in some places. It has consideration for the environment and the Southern Terrace side has a“green wall” as you can see. In part, it is planned to use a photocatalyst that has an effect of suppressing air pollution.

Convenience store list- (It takes 3 minutes on foot from Busta Shinjuku)

There are no convenience stores currently in Busta Shinjuku, so it is better to get things you need before getting on.

Just in case, I will introduce the convenience store that it takes 3 minutes on foot from Busta Shinjuku. When going straight from Shinjuku Station to Busta Shinjuku, Ekinaka "NewDays, KIOSK (Kiosk)" in the ticket gate is the nearest convenience store.
But, once you go out of the ticket gate, the entrance fee will be charged!

Convenience store list (It takes within 3 minutes on foot from Busta Shinjuku)

A convenience store with a cafe corner is also within walking distance.
The area around Busta Shinjuku is fashionable and has many cafes with a high price, so it is okay to spend wait here!

A convenience store with a cafe corner

Next to Busta Shinjuku is JR Shinjuku Miraina Tower

JR Shinjuku Miraina Tower is adjacent to Busta Shinjuku. There is is a complex with commercial facilities and offices.

NEWoMan opened in the Shinjuku Station and Marina Tower and its commercial facilities which is a new landmark of Shinjuku. There are about 100 stores such as restaurant or cafes, and fashion stores with brands like CHANEL and designer cosmetics.

NEWoMan

So, Is there a convenient spot to kill your time waiting for a bus to leave or arrive during late nights and early mornings?

Overall, Busta Shinjuku, which more than 20,000 people use per day, can be considered as the starting point for a bus journey that represents the gateway to Japan. There are many convenient spots around Shinjuku where many people visit for various purposes, ??(if you know it)??.

Perfect guideline of hot spring & spa, internet cafe with a shower
These lists are for manga cafes, Internet cafes, saunas and spas with showers which can be used safely even for women who worry about early morning travel.

The Powder room around Shinjuku station which can be used from early morning and A spa within 1,600 yen, an internet cafe with a shower.

We list cafés with shower which can be used before hiring or seeing important people.

Shinjuku South Exit · Busta Shinjuku area Early morning fashionable morning v.s. Cafe & Mac within 5 minutes on foot! Which you choose is up to you!

We introduce recommended fashionable breakfast spots that you can enjoy even early in the morning. It is convenient because you can walk from Shinjuku South Exit where Busta Shinjuku is located.

Besides that, Takashimaya Times Square or Newman etc. are close, so it will be fun to wait for buses.

Please enjoy a comfortable journey with enjoying Busta Shinjuku and Shinjuku South Exit area!

※関連記事
Busta Shinjuku "Free Wi-Fi Guide" Easy connection high-speed internet line can be used for free!（Japanese）
Busta Shinjuku "Automatic ticket vending machine guide" you can issue a bus ticket smoothly when you read this!（Japanese）
【NEWS】Express bus leaves from Busta Shinjuku all over the country! The biggest bus terminal in Japan opens early in the morning on 4th April!（Japanese）
【Busta Shinjuku 4th Floor Bus Stop】Departure area list of major bus companies（Japanese）
Major bus company, travel agency contact address
and Inquiries list（Japanese）
【Busta Shinjuku Q&A】Answer frequently asked questions! Is there a parking lot or a smoking place? Can I buy souvenirs?（Japanese）