Shinjuku Expressway Bus Terminal (Busta Shinjuku) Perfect Guide | 高速バス・夜行バスの旅行・観光メディア [バスとりっぷ]

by バス比較なび

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Shinjuku Expressway Bus Terminal (Busta Shinjuku) Perfect Guide

Shinjuku Expressway Bus Terminal (Busta Shinjuku) is a major new bus terminal in Shinjuku. It is the biggest terminal in Tokyo. This is a perfect guide with a floor map of facilities, bus stop and so on.

TIPS

  • The fourth floor houses the ticket vending machines and ticket counters.
  • 12 locations of the bus stop, categorized by color as direction
  • There is direct escalator at new south entrance in JR Shinjuku station

Shinjuku Expressway Bus Terminal (Busta Shinjuku) is a major new bus terminal in Shinjuku.
It is the biggest terminal in Tokyo. It's located on the south side of Shinjuku Station, in the shopping mall called NEWoMan.

This is a perfect guide with a floor map of facilities, bus stop and so on.

Here is a trafic situation and timetable.(Japanese)

▼Video of opening day


バスタ新宿、本日開業!

バスタ新宿が4/4開業しました!新宿駅から全国各地へ高速バスが出発していきました!

バスとりっぷさんの投稿 2016年4月4日


4th floor Map of Busta Shinjuku

Floor map of Busta Shinjuku on 4th Floor Bus Terminal
Floor map of Busta Shinjuku on 4th Floor Bus Terminal


Free wi-fi can be used in the waiting room. The nearest smoking place is near NEWoMan.

1:There is a waiting room, an information counter, and bench. There is an information counter that gives guidance to users in the waiting room.

Also, you can take a break on a bench made of wood grain while you are waiting, it has 178 seats and is barrier-free.
There is also free wifi in the waiting room. However, it is sometimes crowded when it is near peak time. Instead, you still have a way to spend free time in NEWoMan, next to the terminal.

You can see how to connect free Wi-Fi below.
The guide of free Wi-Fi(Japanese)

「Shinjuku-Bus-Terminal_Free_Wi-Fi」for tourists

Seat made by grain in waiting room
Seat made by grain in waiting room

The Information counter is near the Yoyogi entrance. Japanese and English is in available for help, but not Chinese.

Information counter is near the Yoyogi side entrance
Information counter is near the Yoyogi side entrance

There is a vending machine for drinks at the entrance (or what). There is also a Seven Bank ATM is in a waiting room.

There are two vending machines at 2 entrances
There are two vending machines at 2 entrances
You can withdraw money with ATM even in case of sudden
You can withdraw money with ATM even in case of sudden

But please know that Busta Shinjuku is a non smoking area. The nearest smoking area is near NEWoMan. You can go directly there from the 4th floor of Busta Shinjuku.

Basta Shinjuku is no smoking
Basta Shinjuku is no smoking

Bringing in pets and bicycles are also forbidden. You should also check for other prohibitions in the bus terminal.

Prohibited matter in Basta Shinjuku
Prohibited matter in Basta Shinjuku

2:The ticket counter and automatic ticket kiosk is in the center of the waiting room, there is also a ticket counter on the left and right.

Information on easy-to-understand ticketing counters
Information on easy-to-understand ticketing counters
ticketing counters
ticketing counters

There is a guide of departure flights on a monitor on the top of the ticket machine. There, you can check your bus information before you buy a ticket.

Automatic ticket vending machine
Automatic ticket vending machine
Guide monitor for departing flights
Guide monitor for departing flights


3:Toilet (in waiting room)

The waiting room toilet is in the back of the aisle on the left side facing the ticketing counter. There is only one multifunction women's toilet available there, so you may have to wait.

Men's toilet and girls' toilet in the back of the aisle
Men's toilet and girls' toilet in the back of the aisle

There are also 2 large single room toilets so that even if you have a big baggage, it is easy to enter.

  a

There are 7 powder corners in the ladies’ washroom, so you can check your appearance before and after riding the bus.

b


4:Toilet (next to the entrance)

There is a toilet next to the entrance on the Yoyogi side, as well. There is one multi-function toilet. If the toilet in a waiting room is crowded, you still have the option to use the JR Shinjuku station and NEWoMan’s toilet.

The toilet is also next to the entrance on the Yoyogi side!
The toilet is also next to the entrance on the Yoyogi side!
Multifunctional toilet also available
Multifunctional toilet also available
Men's toilet
Men's toilet
Toilet of Koshu highway side after renewal
Toilet of Koshu highway side after renewal


All of the bathroom construction will be completed in June 2017.

There are two other toilets in the waiting room. One is on the Koshu Highway side and the other is on the Yoyogi side were added due to lack of girls’ bathrooms when it becomes crowded.

The toilet in the waiting room on the Koshu-kaido side (National Highway No. 20 side) was changed from 4 rooms to 11 rooms, and the powder corner from 4 to 7, and the sinks from 4 to 6 units. In addition, two dressing rooms are newly established. Int the men's case, the bathrooms were increased from 3 to 5 private toilets.

Toilet of Koshu highway side before renewal
Toilet of Koshu highway side before renewal

Toilet of Koshu highway side after renewal
Toilet of Koshu highway side after renewal

In the girls’ bathrooms next to the entrance on the Yoyogi side, the number of private rooms has changed from 4 to 10 rooms, so the overcrowding problem was solved to a certain extent.

Single room toilet
Single room toilet
A sketch of girl's toilet
A sketch of girl's toilet


5:Bus stop A areadeparture bus company list(Japanese)

Here, bus stops are color-coded depending on departure direction. There are three stations, A1, A2 and A3. It is the main departure areas are for Tohoku way · Joban way, East Kanto · Aqua line, Haneda airport and Narita airport, for short-distance flight.

Bus stop at A1 of A area
Bus stop at A1 of A area

There is a light bulletin board at each bus stop, and that helps you to be able to check the departure flights.

Bus stop at A2 of A area
Bus stop at A2 of A area

You should be careful that you can not go to the B, C, D area from the area A area.

A area
A area

Please note, that you can not go to the B, C, D area from the area A and the Also be aware that the departure direction of each bus terminal may change. Please check the information to use the light bulletin board in the waiting room and so on before getting on.


6:Bus stop B area departure bus company list(Japanese)

There are three places: B4, B5, B6. It is mainly used for buses to Tomei, and Chuo way.

B5 of B area
B5 of B area


7:Bus stop C area departure bus company list(Japanese)

The green C area is accessed from the exit on the left side towards the waiting counter. There are three stations, C7, C8 and C9. It is mainly used for buses to the Kanegoshi area.

C7 of C area
C7 of C area
Bus stop at C8 of C area
Bus stop at C8 of C area


8:Bus stop D area departure bus company list(Japanese)

2.The purple D area connects to the C area and is on the opposite side of the waiting room. There are three places: D10, D11, D12. It is mainly used for buses to the Kansai / Hokuriku area.

D10 of D area
D10 of D area

There is a color-coded sign in the passage of the bus stop.

The bus stop is color coded
The bus stop is color coded

As long as you remember the colors of the bus areas you won't get lost.

4th floor facility information map
4th floor facility information map
This sign makes us easy to understand
This sign makes us easy to understand

There is also an overview map at the window on the side of National Route 20 side.

A guide map is also set up on the Koshu Highway side
A guide map is also set up on the Koshu Highway side


9:Elevator (bus stop side)

There are three elevators connected directly to the bus terminal. Both of them have access to the JR trolley on the 2nd floor, and the taxi stands on the 3rd floor.

Elevator directly connected to bus terminal
Elevator directly connected to bus terminal


10:Elevator (Miraina Tower side)

There is one elevator connected directly to the waiting room. You can also access the 6th floor, 7th floor, the event floor "Lumine0(zero)" on the 5th floor, on the JR ticket gate on the 2nd floor, the taxi stand on the 3rd floor. Some are connected to adjacent Neumann, and clinics and dispensing pharmacies.

Elevator on the Miraina tower side
Elevator on the Miraina tower side


11:Escalator (JR Shinjuku Station Shinan ticket gate)

There are four escalators. This escalator is directly connected to JR Shinjuku station New South gate. It is a ticket gate of JR in less than 1 minute from the 4th-floor bus terminal.

Escalator directly connected with JR Shinjuku station Shinan gate
Escalator directly connected with JR Shinjuku station Shinan gate


Coin locker has 3 sizes! and three places on the 4th floor

A coin locker is in the aisle next to a convenience store. There are three coin lockers, large, medium and small, 142 in all. All 2 hours use, the large size is 300 yen, the medium size is 200 yen, small size is 100 yen.

Coin locker is next to convenience store
Coin locker is next to convenience store
Price list
Price list

Coin lockers are also located near the "Tokyo Tourist Information Center" and escalators heading for taxi stands.

There is also a coin locker in a place slightly away from the waiting room
There is also a coin locker in a place slightly away from the waiting room

Floor map of Busta Shinjuku on 4th Floor Bus Terminal
Floor map of Busta Shinjuku on 4th Floor Bus Terminal

Convenience Store "Family Mart Busta Shinjuku Store"

"Family Mart Busta Shinjuku Store" is a very small store, but what you need is almost complete and very convenient.

Family Mart Busta Shinjuku store
Family Mart Busta Shinjuku store

There are also Onigiri (rice balls), lunch boxes, sandwiches, snacks, drinks corner, sweets corner, and souvenirs. There is also a coffee maker so you can spend your leisure time in the waiting room or on the bus.

Onigiri(rice ball)
Onigiri(rice ball)
Easy-to-eat sweets and snacks are popular
Easy-to-eat sweets and snacks are popular
Souvenir is just "Tokyo Banana" only
Souvenir is just "Tokyo Banana" only
Coffee Machine
Coffee Machine

In addition, the daily necessaries section is packed with essential items such as shirts, neckties, chargers, skin care supplies. Before traveling, when you forget something, you can buy them here.

Shirt and Nectie
Shirt and Nectie
Charger
Charger
Mask and Deodrant Sheet
Mask and Deodrant Sheet
Skincare articles etc.
Skincare articles etc.


"Where is Busta Shinjuku? How can we get there?

Shinjuku Station is very large, so maybe you think, "Where is Busta Shinjuku?"

Japan's largest bus terminal. Basta Shinjuku
Japan's largest bus terminal. Basta Shinjuku

The picture below is taken from the pedestrian overpass above the national road No. 20, facing the east entrance with the west exit in the background. There is Shinjuku South Exit (Lumine) on the left side, and Busta Shinjuku is on the right side of National Route 20.
The back side on the right is near the former new south exit station building, now it is a Miraina tower.

Shinjuku's streets
Shinjuku's streets


Busta Shinjuku and JR Shinjuku station Shinan ticket gate are connected directly by an escalator

▼Video: Shinjuku station Shinan ticket gate to Bus Terminal.


Access from JR Shinjuku station New South ticket gate to Busta Shinjuku

【Busta Shinjuku】You can be accessed in 2 minutes to the 4th Floor Bus Terminal in Busta Shinjuku though JR Shinjuku Station New South Gate!

バスとりっぷさんの投稿 2016年4月12日


The characteristic of Busta Shinjuku is that you can transfer to railway, taxi and express bus without stress.

Miraina tower ticket gate at JR Shinjuku station
Miraina tower ticket gate at JR Shinjuku station

When you get out from JR Shinjuku Station new south entrance, there is a guide board for the express bus

High-speed bus guidance board at the end of JR Shinjuku station new south gate exit
High-speed bus guidance board at the end of JR Shinjuku station new south gate exit

On the left side, there is an escalator that connects directly to the Bus Terminal on the 4th floor of Busta Shinjuku. It takes about 1 minute from the entrance of the station to the bus terminal.

From JR Shinjuku station new south ticket gate to Basta Shinjuku by escalator for about 1 minute
From JR Shinjuku station new south ticket gate to Basta Shinjuku by escalator for about 1 minute

You can see Takashimaya, LUMINE, and JR Shinjuku station from Busta Shinjuku.

View from Yoyogi side
View from Yoyogi side
View from Koshu street side
View from Koshu street side

On The Busta Shinjuku 3rd floor is a taxi stand and the Tokyo Tourist Information Center

Taxi stand on the 3rd floor
Taxi stand on the 3rd floor

You can also use free Wi-Fi here, charging is possible because there is an outlet too.

The Tokyo Tourist Information Center is also on the 3rd floor
The Tokyo Tourist Information Center is also on the 3rd floor
Inside of the Tokyo Tourist Information
Inside of the Tokyo Tourist Information

There is an open deck on the south side and it is a great train watching spot. On a nice day, it is good to be waiting here!

Open deck on the south side of the 3 rd floor
Open deck on the south side of the 3 rd floor


Busta Shinjuku has a lot of care for a green environment!

Walking around Busta Shinjuku, you can see this in some places. It has consideration for the environment and the Southern Terrace side has a“green wall” as you can see. In part, it is planned to use a photocatalyst that has an effect of suppressing air pollution.

Southern terrace with 'green wall'
Southern terrace with 'green wall'

There is also plenty of green on the 3rd floor taxi stand
There is also plenty of green on the 3rd floor taxi stand


Convenience store list- (It takes 3 minutes on foot from Busta Shinjuku)

There are no convenience stores currently in Busta Shinjuku, so it is better to get things you need before getting on.

Just in case, I will introduce the convenience store that it takes 3 minutes on foot from Busta Shinjuku. When going straight from Shinjuku Station to Busta Shinjuku, Ekinaka "NewDays, KIOSK (Kiosk)" in the ticket gate is the nearest convenience store.
But, once you go out of the ticket gate, the entrance fee will be charged!

Convenience store list (It takes within 3 minutes on foot from Busta Shinjuku)

Natural Lawson JR Shinjuku Miraina Tower  Website
Shinjuku-ku 4-1-6 Google Map
Phone number 03-3356-1303 Opening hours 7: 30-22: 00 
2 minutes on foot from Busta Shinjuku Miraina tower
FamilyMart Shinjuku Keio Mall store Website
Shinjuku-ku Nishi Shinjuku 1-chome south exit underground shopping area No. 1Google Map
Phone number 03-5909-1154 Opening hours 7: 00-23: 00 
3 minutes on foot from Busta Shinjuku
FamilyMart K2 Shinjuku Station Western Store Website
1-18-2 Nishi Shinjuku, Shinjuku Ward Google Map
Phone number 03-5909-7058  Opening hours 24 hours sales 
3 minutes on foot from Busta Shinjuku
Lawson Oedo Line Shinjuku Ekimae Website Website
Shibuya-ku Yoyogi 2-6-3 Google Map
Phone number 03-3370-2830 24 hours open 
3 minutes on foot from Busta Shinjuku
Seven Eleven Shinjuku West
Shibuya-ku Yoyogi 2-10-1 Google Map
Phone number 03-5350-6371 24 hours open 
3 minutes on foot from Busta Shinjuku

A convenience store with a cafe corner is also within walking distance.
The area around Busta Shinjuku is fashionable and has many cafes with a high price, so it is okay to spend wait here!

A convenience store with a cafe corner

FamilyMart Shinjuku Koshu Kaido store Website
Round Cross Shinjuku 2-11-17 Yoyogi Shibuya-ku, TokyoGoogle Map
Phone Number 03-5354-3376 Open 24 hours 
5 minutes on foot from Busta Shinjuku
FamilyMart Shinjuku Mines Tower store Website
Shinjuku Mines Tower 2-1-1 Yoyogi Shibuya-ku, Tokyo Google Map
Phone Number 03-5333-8907 Opening Hours7: 00-23: 00 
7 minutes on foot from Busta Shinjuku


Next to Busta Shinjuku is JR Shinjuku Miraina Tower

JR Shinjuku Miraina Tower is adjacent to Busta Shinjuku. There is is a complex with commercial facilities and offices.

Miraina tower of a complex with commercial facilities and offices
Miraina tower of a complex with commercial facilities and offices

Miraina Tower
Miraina Tower

NEWoMan opened in the Shinjuku Station and Marina Tower and its commercial facilities which is a new landmark of Shinjuku. There are about 100 stores such as restaurant or cafes, and fashion stores with brands like CHANEL and designer cosmetics.

NEWoMan directly connected to the bus terminal
NEWoMan directly connected to the bus terminal

NEWoMan

4-1-6 Shinjuku, Shinjuku-ku, TokyoGoogle Map
Phone number 03-3352-1120 Opening Hour 7:00-28:00
Website


So, Is there a convenient spot to kill your time waiting for a bus to leave or arrive during late nights and early mornings?

Overall, Busta Shinjuku, which more than 20,000 people use per day, can be considered as the starting point for a bus journey that represents the gateway to Japan. There are many convenient spots around Shinjuku where many people visit for various purposes, ??(if you know it)??.

Perfect guideline of hot spring & spa, internet cafe with a shower
These lists are for manga cafes, Internet cafes, saunas and spas with showers which can be used safely even for women who worry about early morning travel.

The Powder room around Shinjuku station which can be used from early morning and A spa within 1,600 yen, an internet cafe with a shower.

We list cafés with shower which can be used before hiring or seeing important people.

Shinjuku South Exit · Busta Shinjuku area Early morning fashionable morning v.s. Cafe & Mac within 5 minutes on foot! Which you choose is up to you!

We introduce recommended fashionable breakfast spots that you can enjoy even early in the morning. It is convenient because you can walk from Shinjuku South Exit where Busta Shinjuku is located.

Besides that, Takashimaya Times Square or Newman etc. are close, so it will be fun to wait for buses.

Please enjoy a comfortable journey with enjoying Busta Shinjuku and Shinjuku South Exit area!



※関連記事
Busta Shinjuku "Free Wi-Fi Guide" Easy connection high-speed internet line can be used for free!(Japanese)
Busta Shinjuku "Automatic ticket vending machine guide" you can issue a bus ticket smoothly when you read this!(Japanese)
【NEWS】Express bus leaves from Busta Shinjuku all over the country! The biggest bus terminal in Japan opens early in the morning on 4th April!(Japanese)
【Busta Shinjuku 4th Floor Bus Stop】Departure area list of major bus companies(Japanese)
Major bus company, travel agency contact address
and Inquiries list(Japanese)

【Busta Shinjuku Q&A】Answer frequently asked questions! Is there a parking lot or a smoking place? Can I buy souvenirs?(Japanese)

※本記事は、2019/01/16に公開されています。最新の情報とは異なる可能性があります。
※バス車両撮影時には、通行・運行の妨げにならないよう十分に配慮して撮影を行っています。

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